Welcome to Gems & Gemisodes®

Easy-to-digest insights on workplace, personal, and leadership optimization

Dive into our most popular gems for actionable insights  to help you optimize

gem = standalone ESSAY | gemisode = MULTI-part ESSAY

We speak candidly about the workplace, leadership, and personal optimization insights you need to know, but others often shy away from.

In sharing our perspective, our goal is simple: to spark curiosity and inspire the actions needed to create a more optimized future for all.

Ever wondered why you miss small errors in your work even after hours of perfecting it? It turns out, the brain's quest for efficiency is to blame—overworking leads to missed details and biases that hinder optimization, but with the right mindset and tools, you can train your brain for growth and success!

The Keys to Personal and Business Optimization are...

gem | Organizational Optimization

When you think of leadership, do introverts come to mind? This post challenges traditional views, highlighting how introverted leaders—like Charmaine—excel through deep listening, empathy, and thoughtful decision-making.

Quiet Strength: Embracing Introverted Leadership in Business

gem | personal optimization

Grief knows no timeline. Supporting grieving employees is essential for cultivating a compassionate and resilient workplace culture. This post delves into how leaders can create environments where grief is acknowledged, employees feel supported, and both emotional well-being and productivity are strengthened, fostering a more loyal and engaged workforce.


































Grief and What Every Leader Needs to Get Right

gem | personal optimization | leadership optimization

Check out our latest Gems & Gemisodes ®

A magnifying glass focused on Earth, symbolizing how perspective shapes what feels unsafe or misunderstood.

Read any headline, whether about the workplace or the state of the world, and you’ll see positions that are diametrically opposed. One side insists the other is harmful. The other fires back with the same charge. In other words, “unsafe” has become a catch-all phrase. But not everything that feels unsafe is truly unsafe. Sometimes […]

Are You Unsafe or Uneducated?

Gem, Leadership Optimization, Personal Optimization

At Chapter tOO, we talk a lot about optimization. People, leaders, workplaces — that’s our lane. But every path to optimization starts with the individual. And because so many people are losing the plot and tying their self-worth to work, it’s time we had a real conversation about identity. Why now? Because the odds are […]

You Are Not Your Job. Act Accordingly.

Gem, Personal Optimization

Influence

Ask any leadership framework or HR textbook and you’ll get a list of “essential competencies.” Communication. Decision-making. Vision. Emotional intelligence. Strategy. The lists keep growing, and the frameworks keep multiplying. Over the years, we’ve seen how organizations lean on competency models to define what leaders “need” to succeed. These models aren’t without value, but they […]

The Competency That Matters Most in Leadership

Gem, Leadership Optimization, Personal Optimization

“Look at the stars, look how they shine for you…” That’s a line from one of Coldplay’s most iconic songs—Yellow—and ironically, it’s the lyric that’s been echoing across the internet in the wake of what’s now known as the kiss cam moment. The band may have been playing what’s since been dubbed “The Jumbotron Song” […]

It Was All Yellow: Executive Privilege & The Optical Illusion of Consequence

Gem, Leadership Optimization, Organizational Optimization

row of white on white empty desks

Editor’s Note: In recognition of National PTSD Awareness Day (June 27th), this first-person essay from our Founder & CEO, Charmaine Green-Forde, offers a rare, unfiltered look at the toll toxic workplace culture can take—especially from behind the scenes in HR.   Is the danger of toxic workplace culture overblown—or are we just used to it? […]

Refilled Seats and Forgotten Lives

Gem, Leadership Optimization, Personal Optimization

A Gemisode® Series Let’s not sugarcoat it: Comfort is costing you. It’s costing trust, innovation, top talent, market share, and time you’ll never get back. In Part I, we explored why resistance to change runs so deep—rooted in behavioral patterns like status quo bias, loss aversion, and inertia. In Part II, we uncovered how culture […]

Committed to Comfort Part III: The Real Cost of Comfort (and the Way Forward)

Gemisode, Leadership Optimization, Organizational Optimization

A Gemisode® Series   If Part I asked us to confront the psychology behind resistance to change, Part II takes us deeper—into something more subtle but just as dangerous: how culture becomes the cloak that comfort hides behind. Here’s the thing: comfort doesn’t just show up in what people do—it shows up in what organizations […]

Committed to Comfort Part II: Culture Is Not a Cloak for Comfort

Gemisode, Organizational Optimization

Comfort Zome

A Gemisode® Series Many leaders and organizations say they want change. But when it’s time to do the work? They choose comfort. Again. They bring in consultants. Coaches. Experts. They draft bold vision statements and announce transformations. And yet—when the moment comes to make decisions that require courage, vulnerability, and behavioral change? They stall. They […]

Committed to Comfort Part I: You Said You Wanted Change… But You’re Clinging to Comfort!

Gemisode, Organizational Optimization

A Gemisode® Series – Part II Once celebrated for its flexibility and adaptability, we opened Part I of this series by asking whether Agile is showing signs of cracking under its own weight. In other words: Has the movement become too rigid to serve the needs of teams and businesses today? And if so, what […]

Is Rigidity Becoming the Fragility of Agility Frameworks? – Part II

Gemisode, Organizational Optimization

A Gemisode® Series – Part I First introduced in 2001, the Agile Manifesto—authored by 17 software practitioners and guided by four values and twelve principles—was about defining core values and principles for software development, prioritizing flexibility, collaboration, and adaptability. Over two decades later, the methodology continues to significantly shape the business world as its adoption […]

Is Rigidity Becoming the Fragility of Agility Frameworks?

Gemisode, Organizational Optimization

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