Optimize your
That’s the cost that employee disengagement has on the global economy
$8.8 Trillion USD...
Whether you’re investing in yourself or others, the tangible and intangible benefits of putting your people first are undeniable.
It’s time to reclaim your share of the lost global economy.
Left unchecked, these challenges are the difference between a highly engaged, innovative workplace and one that’s riddled with friction, disengagement, and unwanted turnover.
I’ve seen first-hand what happens when you master the art of people. Long-term success stems from those who are propelling it forward, so investing in yourself or your organization is the fastest way to drive growth.
At Chapter tOO, we’re bringing decades of experience, optimizing your career or organization. We put people first. And profit follows.
All business problems are rooted in people challenges.
Meet the Founder and CEO of Chapter tOO™
Hi, I’m Charmaine, but you can call me Char
Our Process
Assess
Align
Anchor
As an identical twin, I can confirm that similar doesn’t mean the same. Recognizing that there is nuance in every situation, we approach every engagement with care, tailoring our recommendations to meet your needs.
We’re not here to bulldoze your vision– we’re partners. The result? A plan that feels as good as it works.
When we fully optimize your career or workplace, we stabilize it. This allows you to move forward with confidence– setting you up for engagement, growth, and results.
Redesign the Workplace
We believe in building upon what you already excel at to drive profit, while always centering what makes us uniquely human—both in your career and within your organization.
Ever feel like you’re navigating a complicated maze or drifting directionless in the workplace? You’re not alone. We’ve been there.
Whether you’re facing challenges like
career clarity
tough negotiations
unfair treatment
trying to decide if it’s time to leave
...it can feel like you’re charting your career path alone. But you don’t have to.
If you’re ready to grow, we’re here to help you navigate with clarity, confidence, and ease so both you and your future are fully optimized.
Workplace Advisory & 1:1 Coaching
Disengagement increasing and innovation falling short?
Here’s a secret: People, specifically their behaviors, are at the root of the people, process, and profit challenges you’re experiencing.
We’ll partner with you to get to the ‘root behind the root’ of the people challenges impacting engagement, efficiency, and innovation.
From there, we’ll provide key, data-backed insights and an optimization implementation strategy to move you forward, so you can refocus your energy on what matters most.
Consulting, Coaching & Training
ALNIE FIGUEROA
Former Head of Product & Design Operations
Netflix
"...They [Chapter tOO] have a special gift of assessing and communicating business strategy and connecting it with people's motivations. They do not shy away from difficult conversations and I am amazed by their courage to encourage, coach and challenge leaders and team members they interact with. This results in positive momentum to the business and an enduring culture that uplifts the people in the organization..."
"I am a much better leader and human because of their influence..."
Real Impact, real feedback
We Live and Breathe Optimization -
Here's a Preview of Our
Gems and Gemisodes® (Insights)
Ever wondered why you miss small errors in your work even after hours of perfecting it? It turns out, the brain's quest for efficiency is to blame—overworking leads to missed details and biases that hinder optimization, but with the right mindset and tools, you can train your brain for growth and success!
The Keys to Personal and Business Optimization are...
gem | Organizational Optimization
When you think of leadership, do introverts come to mind? This post challenges traditional views, highlighting how introverted leaders—like Charmaine—excel through deep listening, empathy, and thoughtful decision-making.
Quiet Strength: Embracing Introverted Leadership in Business
gem | personal optimization
Rushing through life’s decisions often leads to stress, fatigue, and missed opportunities for thoughtful, intentional action. This post explores the value of embracing a slower, more mindful pace, highlighting how a moment to pause can prevent decision fatigue and foster better outcomes. Whether it’s in personal routines or high-stakes business decisions, learning when to pause allows for clarity, insight, and more sustainable choices for the future.
Is Hurry Hurting You?
gem | personal optimization
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