You’re burning out trying to juggle everything on your plate
And here’s why
Change is synonymous with business—it’s not a matter of if, but when. If your employees aren’t on board with your vision or decisions, resistance can derail progress and stall growth.
Managing Change
Most business and innovation challenges stem from unresolved people challenges—like poor communication, ineffective leadership, or teams struggling with change.
People Challenges
You envision a workplace buzzing with energy and ideas; however, employee disengagement and turnover are increasing, teams are complaining, and overall performance is, well, stagnant.
Low Engagement and Innovation
You know your processes need work, but aligning your people and rallying them around business goals feels impossible.
Internal Process Challenges
Exceptional leaders inspire, amplify strengths, and drive meaningful change. You want to level up the effectiveness of your leadership team so they can set the right tone and inspire the vision, alignment, and execution strategy needed to succeed.
Leadership Effectiveness
We’re able to prioritize your people because we lean into transparency—Proactive truth-telling—vs. honesty, which tends to be reactive.
One of our greatest advantages is that we’ve experienced both sides of the coin—working directly with organizations and the individuals within them. Real change only happens when you're willing to face discomfort and confront the unspoken realities holding your organization back. When you’re ready to do the work, we’re here to help you optimize and finally achieve the results you’ve been aiming for—or even dreaming of.
Our insights = your advantage
How We Partner With You
Organizational Strategy & Design Support
We get to the root behind the root of your people and functional challenges, and then provide you with the insights and actionable plans needed to drive your organization forward.
Consulting
Through 1:1 and group coaching, we help your leaders and teams optimize their performance and amplify their impact.
coaching
Our signature and custom training offerings are designed to help your teams optimize and elevate with ease.
trainings
Colleen Gants
Principal & Transportation Sector Lead,
prr
"Our leadership team is evolving and growing with Chapter tOO! Our whole company will benefit from their coaching on the functional organizational design realignment that will take us into the future."
"They have exceeded all my expectations as leadership coaches, trainers, and consultants...."
Emily Bradish
Head of Corporate Recruiting,
Workday
"...[They're] a talent and business optimization consultancy that not only understands the intricacies of strategic HR but also prioritizes workplace equity and leadership development..."
"Their expertise, dedication, and commitment... will empower you and your organization to thrive..."
ALNIE FIGUEROA
Former Head of Product & Design Operations,
Netflix
"...They [Chapter tOO] have a special gift of assessing and communicating business strategy and connecting it with people's motivations. They do not shy away from difficult conversations and I am amazed by their courage to encourage, coach and challenge leaders and team members they interact with. This results in positive momentum to the business and an enduring culture that uplifts the people in the organization..."
"I am a much better leader and human because of their influence..."
Johnetta "Netta" Elzie
Civil Rights Activist, Speaker and Writer
"It did not take long for me to fully understand that it was kismet that Charmaine would become my executive coach during a storm in my life. I greatly appreciated the candidness, care, and overall approach to collaboration... I highly suggest working with Chapter tOO™ if given the opportunity ".
"it helped me to see and plan beyond the moment."
Hannah H.
Sr. Partner Development Manager,
google
"We are already getting rave feedback on your session, specifically how empowering and thought provoking it was.
Thank you for partnering with us on this, and helping to lift our community."
"Thank you for partnering with us on this, and helping to lift our community."
Gina Cherwin,
Former Chief People Officer,
MIKE WORLDWIDE
"Through every session, [Chapter tOO™ was] engaging, encouraging, insightful and inspiring as they led our agency on this journey to better understand ourselves so we can... continue to grow our business."
"The Work of Leaders gave our senior management team critical insights [and] helped our mid- level employees...develop"
Noble Varughese,
former Executive Director,
Lincoln Hall
"Their collective expertise, and commitment and passion to bridging the inequality gap was evident from the first time we spoke. It was a privilege of collaborating with Chapter tOO™ on creating a [custom training series]."
"What impressed me the most was that their number one priority was to listen and understand [our] needs"
Gillian Williams,
Partner & Founder,
Monday Talent
"We were incredibly fortunate to have [Chapter tOO] speak to our team about the importance of emotional intelligence in business... [they have] a natural way of engaging with others...Anyone who has the opportunity to partner with them is truly lucky”
"The knowledge we gained coming out of the session continues to be invaluable."
Susan L. Taylor,
FOUNDER & CEO,
NATIONAL CARES MENTORING MOVEMENT
"...they are experts in human and organizational development. They partner brilliantly in applying concepts from their years of leadership in the corporate and social sectors. They are proving to be invaluable in helping us with people processes and building a [new]culture..."
"Chapter too has brought [our organization] robust planning strategies that are leading to winning results."
Diane Wallace Booker,
Executive Director,
US Dream Academy
"...It was a pleasure working with Chapter tOO on [our] HR needs for... [their] commitment to equity and designing healthy work environments undergirds their expertise and compassion..."
"their ability to streamline processes and to create a [more] meaningful employee experience was very valuable...."
Dr. Peter A. James,
President and CEO,
HCG Consulting Solutions
"...by partnering with organizations [on] critical thinking, advocacy, equity and cultural competence...thereby positively impacting both employees and stakeholders alike".
"the preeminent expert in leading organizations and their leaders to 100% clarity about how to strengthen their culture..."
You Don’t Need Us to Tell You That Your People Are Key to Your Success—You Already Recognize Their Power.
What you're looking for is guidance on how best to unlock the sustained engagement and innovation needed to turn your challenges into change catalysts.
That’s where we come in—your partners on the journey to fully realized optimization.
A NYC certified Minority/Women-Owned Business Enterprise (M/WBE)
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