Ever wondered why you miss small errors in your work even after hours of perfecting it? It turns out, the brain's quest for efficiency is to blame—overworking leads to missed details and biases that hinder optimization, but with the right mindset and tools, you can train your brain for growth and success!
gem | Organizational Optimization
When you think of leadership, do introverts come to mind? This post challenges traditional views, highlighting how introverted leaders—like Charmaine—excel through deep listening, empathy, and thoughtful decision-making.
gem | personal optimization
Grief knows no timeline. Supporting grieving employees is essential for cultivating a compassionate and resilient workplace culture. This post delves into how leaders can create environments where grief is acknowledged, employees feel supported, and both emotional well-being and productivity are strengthened, fostering a more loyal and engaged workforce.
Productivity & processes | career optimization
“Some of the mass tech layoffs will cool, and we will instead start to hear about other sectors downsizing” — one of the five 2024 workplace predictions Chapter tOO made in early January. Recent headlines are validating this prediction, as layoffs in sectors beyond tech, such as retailer Macy’s closing 5 stores and laying off […]
In recent months, conversations about leadership have been dominating headlines around the globe. Whether due to ongoing unrest, election processes, or leaders being exposed for exhibiting behaviors unbecoming of the positions they hold, the discussions seem to be endless. With this in mind, we’ve been engaged in deep discussions about the qualities that define exceptional […]
Happy New Year to you, our community of optimizers! As we welcome 2024, let’s take a moment to reflect on the whirlwind that was 2023. A year marked by unprecedented changes and shocking revelations in the world of business and workforce management. From the unexpected SPV collapse in the first quarter to continued layoffs across […]
2023 is coming to a close, and to say that the business world has seen a tumultuous end would be an understatement! Between last-minute layoffs, the recent OpenAI saga, and some employers insisting on a full return to the office, it’s safe to assume that we have a lot to be over! Amidst these changes, one […]
When pondering the qualities of an effective leader, does introversion ever come to mind? The opening sentence of a recent LinkedIn post made by our founder & CEO Charmaine states, “I’m an introvert, and when I say introvert, I mean HIGH. In fact, on every test for introversion I’ve ever taken, my introversion score has […]
‘Preserving the culture’ is a refrain often repeated within organizations, emphasizing the importance of preserving traditions and norms. However, amidst the call to uphold the status quo, a critical aspect is often overlooked: whether said culture is truly worth preserving. Much like any living entity, workplace culture needs periodic check-ins to ensure its continued relevance […]
There is no question that leaders and organizations face the challenging responsibility of addressing and mitigating the impact of global unrest on their employees, stakeholders, and communities. The events of the past few years, from the COVID-19 pandemic to conflicts, human rights crises, and natural disasters, have underscored the pressures leaders face and the increasingly […]
A Gemisode® Series – Part II In Part I of this Gemisode, we introduced the concepts of authenticity and social consciousness as fundamental forces reshaping business leadership. Now, it’s time to take a closer look at how these principles are actively put into practice, influencing various aspects of the business world. Accountability and Social Consciousness […]
A Gemisode® Series – Part I If you’ve been keeping up with the headlines, you may have noticed that leadership is undergoing a profound transformation, specifically what is expected of those in leadership positions. Gone are the days when leadership was solely about authority and profit margins; instead, authenticity and social consciousness have emerged as […]
As shared in our September 1st Gem post, this month we’re focused on all things Artificial Intelligence (AI)! With AI seamlessly integrating into nearly every facet of our lives, the inevitable impact on the business landscape is being increasingly felt. True to our commitment of sparking conversation and inspiring action by educating readers on issues […]
Left unchecked, these challenges are the difference between a highly engaged, innovative workplace and one that’s riddled with friction, disengagement, and unwanted turnover.
I’ve seen first-hand what happens when you master the art of people. Long-term success stems from those who are propelling it forward, so investing in yourself or your organization is the fastest way to drive growth.
At Chapter tOO, we’re bringing decades of experience, optimizing your career or organization. We put people first. And profit follows.
Meet the Founder and CEO of Chapter tOO™
Hi, I’m Charmaine Green-Forde
Emily Bradish
Head of Corporate Recruiting Workday
"...[They're] a talent and business optimization consultancy that not only understands the intricacies of strategic HR but also prioritizes workplace equity and leadership development..."
ALNIE FIGUEROA
Former Head of Product & Design Operations
Netflix
"...They [Chapter tOO] have a special gift of assessing and communicating business strategy and connecting it with people's motivations. They do not shy away from difficult conversations and I am amazed by their courage to encourage, coach and challenge leaders and team members they interact with. This results in positive momentum to the business and an enduring culture that uplifts the people in the organization..."
Johnetta "Netta" Elzie
Civil Rights Activist, Speaker and Writer
"It did not take long for me to fully understand that it was kismet that Charmaine would become my executive coach during a storm in my life. I greatly appreciated the candidness, care, and overall approach to collaboration... I highly suggest working with Chapter tOO™ if given the opportunity ".
Hannah H.
Sr. Partner Development Manager
"We are already getting rave feedback on your session, specifically how empowering and thought provoking it was.
Thank you for partnering with us on this, and helping to lift our community."
Gina Cherwin,
Former Chief People Officer, MIKE WORLDWIDE
"Through every session, [Chapter tOO™ was] engaging, encouraging, insightful and inspiring as they led our agency on this journey to better understand ourselves so we can... continue to grow our business."
Noble Varughese,
former Executive Director,
Lincoln Hall
"Their collective expertise, and commitment and passion to bridging the inequality gap was evident from the first time we spoke. It was a privilege of collaborating with Chapter tOO™ on creating a [custom training series]."
Gillian Williams,
Partner & Founder,
Monday Talent
"We were incredibly fortunate to have [Chapter tOO] speak to our team about the importance of emotional intelligence in business... [they have] a natural way of engaging with others...Anyone who has the opportunity to partner with them is truly lucky”
Susan L. Taylor,
FOUNDER & CEO, NATIONAL CARES MENTORING MOVEMENT
"...they are experts in human and organizational development. They partner brilliantly in applying concepts from their years of leadership in the corporate and social sectors. They are proving to be invaluable in helping us with people processes and building a [new]culture..."
Diane Wallace Booker,
Executive Director,
US Dream Academy
"...It was a pleasure working with Chapter tOO on [our] HR needs for... [their] commitment to equity and designing healthy work environments undergirds their expertise and compassion..."
Dr. Peter A. James,
President and CEO,
HCG Consulting Solutions
"...by partnering with organizations [on] critical thinking, advocacy, equity and cultural competence...thereby positively impacting both employees and stakeholders alike".
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