Ever wondered why you miss small errors in your work even after hours of perfecting it? It turns out, the brain's quest for efficiency is to blame—overworking leads to missed details and biases that hinder optimization, but with the right mindset and tools, you can train your brain for growth and success!
gem | Organizational Optimization
When you think of leadership, do introverts come to mind? This post challenges traditional views, highlighting how introverted leaders—like Charmaine—excel through deep listening, empathy, and thoughtful decision-making.
gem | personal optimization
Grief knows no timeline. Supporting grieving employees is essential for cultivating a compassionate and resilient workplace culture. This post delves into how leaders can create environments where grief is acknowledged, employees feel supported, and both emotional well-being and productivity are strengthened, fostering a more loyal and engaged workforce.
gem | personal optimization
Is your organization optimized for employee engagement? For many, the answer is no. We’ll tell you why and what you can do to change your no into a yes… Employee engagement has been researched and studied extensively by academics, management consulting firms, and organizations around the globe for decades and while slight language variations may […]
In part 1, we discussed the leadership failure issues associated with the statement, “I’m disappointed but firing them is not an option.” This statement was made by a c-suite executive to an employee who had worked up the courage to report the prejudiced and bias-based behaviors of another leader. As is true of every statement […]
“I’m disappointed but firing them is not an option.” We’re back with another publication of Leadership Fail Statements, a gemisode series dedicated to examining the impact and harm of the actual statements made by organizational leaders in response to issue(s) that were brought to their attention. If you missed parts 1 and 2 of the […]
In the final gem of 2022, we encouraged you to reflect on the year’s “accomplishments and opportunity areas through the lens of your overall health”. Specific to overall health, we referred to “holistic health — physical, mental, emotional, spiritual and any other related measurement that matters to you”. With Lunar New Year now days away, […]
Gregorian calendar year 2022 is preparing to come to a close and many end-of-year holiday (Christmas, Hanukkah, Kwanzaa, Omisoka) celebrations are either under way or are being meticulously planned for. However, amidst the celebrations, personal and/or business end-of-year reflections can begin to dominate our thoughts. While the practice of examining our actions, beliefs, thoughts, and […]
For failure to demonstrate consistency in its application and create sustained change. FOMO, the other ‘f’ and once the primary concern amongst netizens, has been replaced by the fear of being “cancelled”. If recent headlines about artists changing song lyrics, celebrities, politicians, countries, brands, and everyday people being publicly shamed are any indication, this trend […]
A Gemisode™ Series – Part II Systems, policies, and people eventually fall short of their intentions and as such “all paths to progress begin with acknowledgement”. Whether harm is experienced due to race, gender, ethnicity, religious identity, ability status, sexual orientation, socio-economic status, body shape and/or size, or any other intersectional identity used to judge […]
A Gemisode™ Series – Part I You’re overwhelmed, perhaps exhausted, and juggling more thoughts and responsibilities than you can fathom, yet the ever-pressing demand surrounding you is, ‘be resilient, be, be resilient’! The American Psychological Association offers that “resilience is the process and outcome of successfully adapting to difficult or challenging life experiences, especially through […]
A Gemisode™ Series – Part II Dr. Sarah Webb, in a 2017 essay explained that internalized oppression was “the belief among historically oppressed people that negative stereotypes about themselves and positive stereotypes about a dominant group are, in fact true.” Delving deeper into the dangers of internalized oppression, the 2022 Forbes article by Janice Gassam […]
A Gemisode™ Series – Part I “The oppressed, having internalized the image of the oppressor and adopted his guidelines, are fearful of freedom.”― Paulo Freire, Pedagogy of the Oppressed If guaranteed allies were freely handed out, who wouldn’t line up? Receiving support when experiencing difficulty can have a positive impact on our mental and emotional state, yet, […]
Left unchecked, these challenges are the difference between a highly engaged, innovative workplace and one that’s riddled with friction, disengagement, and unwanted turnover.
I’ve seen first-hand what happens when you master the art of people. Long-term success stems from those who are propelling it forward, so investing in yourself or your organization is the fastest way to drive growth.
At Chapter tOO, we’re bringing decades of experience, optimizing your career or organization. We put people first. And profit follows.
Hi, I’m Charmaine Green-Forde
Emily Bradish
Head of Corporate Recruiting,
Workday
"...[They're] a talent and business optimization consultancy that not only understands the intricacies of strategic HR but also prioritizes workplace equity and leadership development..."
ALNIE FIGUEROA
Former Head of Product & Design Operations,
Netflix
"...They [Chapter tOO] have a special gift of assessing and communicating business strategy and connecting it with people's motivations. They do not shy away from difficult conversations and I am amazed by their courage to encourage, coach and challenge leaders and team members they interact with. This results in positive momentum to the business and an enduring culture that uplifts the people in the organization..."
Johnetta "Netta" Elzie
Civil Rights Activist, Speaker and Writer
"It did not take long for me to fully understand that it was kismet that Charmaine would become my executive coach during a storm in my life. I greatly appreciated the candidness, care, and overall approach to collaboration... I highly suggest working with Chapter tOO™ if given the opportunity ".
Hannah H.
Sr. Partner Development Manager,
google
"We are already getting rave feedback on your session, specifically how empowering and thought provoking it was.
Thank you for partnering with us on this, and helping to lift our community."
Gina Cherwin,
Former Chief People Officer,
MIKE WORLDWIDE
"Through every session, [Chapter tOO™ was] engaging, encouraging, insightful and inspiring as they led our agency on this journey to better understand ourselves so we can... continue to grow our business."
Noble Varughese,
former Executive Director,
Lincoln Hall
"Their collective expertise, and commitment and passion to bridging the inequality gap was evident from the first time we spoke. It was a privilege of collaborating with Chapter tOO™ on creating a [custom training series]."
Susan L. Taylor,
FOUNDER & CEO, NATIONAL CARES MENTORING MOVEMENT
"...they are experts in human and organizational development. They partner brilliantly in applying concepts from their years of leadership in the corporate and social sectors. They are proving to be invaluable in helping us with people processes and building a [new]culture..."
Gillian Williams,
Partner & Founder,
Monday Talent
"We were incredibly fortunate to have [Chapter tOO] speak to our team about the importance of emotional intelligence in business... [they have] a natural way of engaging with others...Anyone who has the opportunity to partner with them is truly lucky”
Diane Wallace Booker,
Executive Director,
US Dream Academy
"...It was a pleasure working with Chapter tOO on [our] HR needs for... [their] commitment to equity and designing healthy work environments undergirds their expertise and compassion..."
Dr. Peter A. James,
President and CEO,
HCG Consulting Solutions
"...by partnering with organizations [on] critical thinking, advocacy, equity and cultural competence...thereby positively impacting both employees and stakeholders alike".
A NYC certified Minority/Women-Owned Business Enterprise (M/WBE)
© 2021- 2025 Chapter too™ all rights reserved.