Ever wondered why you miss small errors in your work even after hours of perfecting it? It turns out, the brain's quest for efficiency is to blame—overworking leads to missed details and biases that hinder optimization, but with the right mindset and tools, you can train your brain for growth and success!
gem | Organizational Optimization
When you think of leadership, do introverts come to mind? This post challenges traditional views, highlighting how introverted leaders—like Charmaine—excel through deep listening, empathy, and thoughtful decision-making.
gem | personal optimization
Grief knows no timeline. Supporting grieving employees is essential for cultivating a compassionate and resilient workplace culture. This post delves into how leaders can create environments where grief is acknowledged, employees feel supported, and both emotional well-being and productivity are strengthened, fostering a more loyal and engaged workforce.
gem | personal optimization
You didn’t expect us to give it away in the first sentence, did you? ? Before we share our keys to optimization, let’s chat about the barriers to optimization… Have you ever spent hours attempting to perfect an email, assignment, or project only to catch an error or misspelled word long after submission? Ugh, we […]
Success, clarity, execution, balance, fulfilment, alignment, peace — or, fill in the word that best describes what you seek. Self-check: Are you sinking, surviving, or thriving? One guarantee in life is that everyone navigates these stages and at times, all at once. Whether you’re sinking, surviving, or thriving; burnout, depression, anxiety, relational difficulties, motivational challenges, […]
A Gemisode™ Series – Part II In part I, we shared established terms connected to the tenets of diversity and then offered our own and broader approach, AJEDI-B ™. We then went on to highlight the harm and impact marginalized communities experience as a result of organizations continually narrowing diversity to an exercise of count. […]
In part I, we shared the first and might we add, epic, Leadership Fail Statement, “I’ll find time in the coming weeks”. The statement was made by a C-suite executive to an employee who escalated an issue they’d been unsuccessfully navigating and attempting to resolve with the direct leadership team of said executive for months. […]
A Gemisode™ Series – Part II In part I, we presented the concepts and definitions central to the series, specifically, intersectionality and psychological safety. We then connected the concepts and highlighted the researched benefits (e.g., increased team performance, retention, and effective communication) of psychological safety in the workplace before sharing our belief around why psychological […]
A Gemisode™ Series – Part I Could one ever feel safe in an environment that refused to acknowledge their intersectional identities and experiences? Simply put—nope. Intersectionality, as coined by legal scholar Kimberlé Crenshaw, is defined as: “A lens through which you can see where power comes and collides, where it interlocks and intersects. It’s not […]
Collective cringe-y or face-palm moments often follow a combination of ill-timed, inappropriate or willfully unaware statements made by those in positions of power and authority. In this series, we examine the impact of actual statements made by leaders around the globe in response to internal or external issues, which, at times, overlap. Alexander Pope first […]
When an employee finally musters the courage to reach out to you after being subjected to a toxic and harmful situation that has involved several parties, including your leadership team, who have either: 1) Been the cause of said harm or 2) Failed to adequately acknowledge or address the harm Your response should NOT be, […]
A Gemisode™ Series – Part I “Do or do not. There is no try.” -Yoda In the more than 40 years since Yoda first uttered those words in The Empire Strikes Back, they still hold true today—we either commit to AJEDI-B™ Mastery, or we don’t. Recently, we heard an organization proudly state, “We have a […]
Have you ever wondered whether there was a difference between coaching, mentoring & therapy? We’re here to confirm that there IS and we’ve broken it down for you below: First things first: Coaching is not therapy! While it is true that Dr. Claire is a trained and licensed mental health practitioner in the State of […]
Left unchecked, these challenges are the difference between a highly engaged, innovative workplace and one that’s riddled with friction, disengagement, and unwanted turnover.
I’ve seen first-hand what happens when you master the art of people. Long-term success stems from those who are propelling it forward, so investing in yourself or your organization is the fastest way to drive growth.
At Chapter tOO, we’re bringing decades of experience, optimizing your career or organization. We put people first. And profit follows.
Hi, I’m Charmaine Green-Forde
Emily Bradish
Head of Corporate Recruiting,
Workday
"...[They're] a talent and business optimization consultancy that not only understands the intricacies of strategic HR but also prioritizes workplace equity and leadership development..."
ALNIE FIGUEROA
Former Head of Product & Design Operations,
Netflix
"...They [Chapter tOO] have a special gift of assessing and communicating business strategy and connecting it with people's motivations. They do not shy away from difficult conversations and I am amazed by their courage to encourage, coach and challenge leaders and team members they interact with. This results in positive momentum to the business and an enduring culture that uplifts the people in the organization..."
Johnetta "Netta" Elzie
Civil Rights Activist, Speaker and Writer
"It did not take long for me to fully understand that it was kismet that Charmaine would become my executive coach during a storm in my life. I greatly appreciated the candidness, care, and overall approach to collaboration... I highly suggest working with Chapter tOO™ if given the opportunity ".
Hannah H.
Sr. Partner Development Manager,
google
"We are already getting rave feedback on your session, specifically how empowering and thought provoking it was.
Thank you for partnering with us on this, and helping to lift our community."
Gina Cherwin,
Former Chief People Officer,
MIKE WORLDWIDE
"Through every session, [Chapter tOO™ was] engaging, encouraging, insightful and inspiring as they led our agency on this journey to better understand ourselves so we can... continue to grow our business."
Noble Varughese,
former Executive Director,
Lincoln Hall
"Their collective expertise, and commitment and passion to bridging the inequality gap was evident from the first time we spoke. It was a privilege of collaborating with Chapter tOO™ on creating a [custom training series]."
Susan L. Taylor,
FOUNDER & CEO, NATIONAL CARES MENTORING MOVEMENT
"...they are experts in human and organizational development. They partner brilliantly in applying concepts from their years of leadership in the corporate and social sectors. They are proving to be invaluable in helping us with people processes and building a [new]culture..."
Gillian Williams,
Partner & Founder,
Monday Talent
"We were incredibly fortunate to have [Chapter tOO] speak to our team about the importance of emotional intelligence in business... [they have] a natural way of engaging with others...Anyone who has the opportunity to partner with them is truly lucky”
Diane Wallace Booker,
Executive Director,
US Dream Academy
"...It was a pleasure working with Chapter tOO on [our] HR needs for... [their] commitment to equity and designing healthy work environments undergirds their expertise and compassion..."
Dr. Peter A. James,
President and CEO,
HCG Consulting Solutions
"...by partnering with organizations [on] critical thinking, advocacy, equity and cultural competence...thereby positively impacting both employees and stakeholders alike".
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