Ever wondered why you miss small errors in your work even after hours of perfecting it? It turns out, the brain's quest for efficiency is to blame—overworking leads to missed details and biases that hinder optimization, but with the right mindset and tools, you can train your brain for growth and success!
gem | Organizational Optimization
When you think of leadership, do introverts come to mind? This post challenges traditional views, highlighting how introverted leaders—like Charmaine—excel through deep listening, empathy, and thoughtful decision-making.
gem | personal optimization
Grief knows no timeline. Supporting grieving employees is essential for cultivating a compassionate and resilient workplace culture. This post delves into how leaders can create environments where grief is acknowledged, employees feel supported, and both emotional well-being and productivity are strengthened, fostering a more loyal and engaged workforce.
gem | personal optimization | leadership optimization
Editor’s Note: In recognition of National PTSD Awareness Day (June 27th), this first-person essay from our Founder & CEO, Charmaine Green-Forde, offers a rare, unfiltered look at the toll toxic workplace culture can take—especially from behind the scenes in HR. Is the danger of toxic workplace culture overblown—or are we just used to it? […]
A Gemisode® Series Let’s not sugarcoat it: Comfort is costing you. It’s costing trust, innovation, top talent, market share, and time you’ll never get back. In Part I, we explored why resistance to change runs so deep—rooted in behavioral patterns like status quo bias, loss aversion, and inertia. In Part II, we uncovered how culture […]
A Gemisode® Series If Part I asked us to confront the psychology behind resistance to change, Part II takes us deeper—into something more subtle but just as dangerous: how culture becomes the cloak that comfort hides behind. Here’s the thing: comfort doesn’t just show up in what people do—it shows up in what organizations […]
A Gemisode® Series Many leaders and organizations say they want change. But when it’s time to do the work? They choose comfort. Again. They bring in consultants. Coaches. Experts. They draft bold vision statements and announce transformations. And yet—when the moment comes to make decisions that require courage, vulnerability, and behavioral change? They stall. They […]
A Gemisode® Series – Part II Once celebrated for its flexibility and adaptability, we opened Part I of this series by asking whether Agile is showing signs of cracking under its own weight. In other words: Has the movement become too rigid to serve the needs of teams and businesses today? And if so, what […]
A Gemisode® Series – Part I First introduced in 2001, the Agile Manifesto—authored by 17 software practitioners and guided by four values and twelve principles—was about defining core values and principles for software development, prioritizing flexibility, collaboration, and adaptability. Over two decades later, the methodology continues to significantly shape the business world as its adoption […]
A Gemisode® Series – Part I In the workplace, it’s no secret that women often face different expectations and challenges compared to their male counterparts. These double standards not only affect their day-to-day experiences but also their opportunities for advancement and compensation. Despite contributing significantly to their organizations, women are often judged on subjective criteria […]
A Gemisode® Series – Part II In part I of this Gemisode, we introduced the term intersectionality, coined by legal scholar, educator, and activist Dr. Kimberlé Crenshaw in 1989. We also shared our perspective on the impact of failing to address and educate people on the realities of the human experience. Now it’s time to […]
A Gemisode® Series – Part I It’s June, which means another month of highlighting and bringing awareness to various causes has arrived. This month, in addition to Pride, which celebrates and recognizes the contributions of members of the LGBTQ+ community, we also focus on Men’s Health, which seeks to bring attention to the unique health […]
Emily Bradish
Head of Corporate Recruiting, workday,
Workday
"...[They're] a talent and business optimization consultancy that not only understands the intricacies of strategic HR but also prioritizes workplace equity and leadership development..."
ALNIE FIGUEROA
Former Head of Product & Design Operations,
Netflix
"...They [Chapter tOO] have a special gift of assessing and communicating business strategy and connecting it with people's motivations. They do not shy away from difficult conversations and I am amazed by their courage to encourage, coach and challenge leaders and team members they interact with. This results in positive momentum to the business and an enduring culture that uplifts the people in the organization..."
Johnetta "Netta" Elzie
Activist, Speaker, and Writer
"It did not take long for me to fully understand that it was kismet that Charmaine would become my executive coach during a storm in my life. I greatly appreciated the candidness, care, and overall approach to collaboration... I highly suggest working with Chapter tOO™ if given the opportunity ".
Hannah Hackley
Sr. Partner Development Manager,
google
"We are already getting rave feedback on your session, specifically how empowering and thought provoking it was.
Thank you for partnering with us on this, and helping to lift our community."
Gina Cherwin,
Former Chief People Officer,
MIKE WORLDWIDE
"Through every session, [Chapter tOO™ was] engaging, encouraging, insightful and inspiring as they led our agency on this journey to better understand ourselves so we can... continue to grow our business."
Noble Varughese,
former Executive Director,
Lincoln Hall
"Their collective expertise, and commitment and passion to bridging the inequality gap was evident from the first time we spoke. It was a privilege of collaborating with Chapter tOO™ on creating a [custom training series]."
Susan L. Taylor,
FOUNDER & CEO,
NATIONAL CARES MENTORING MOVEMENT,
EDITOR-IN-CHIEF EMERITA, ESSENCE MAGAZINE
"...they are experts in human and organizational development. They partner brilliantly in applying concepts from their years of leadership in the corporate and social sectors. They are proving to be invaluable in helping us with people processes and building a [new]culture..."
Gillian Williams,
Partner & Founder,
Monday Talent
"We were incredibly fortunate to have [Chapter tOO] speak to our team about the importance of emotional intelligence in business... [they have] a natural way of engaging with others...Anyone who has the opportunity to partner with them is truly lucky”
Diane Wallace Booker,
Executive Director,
US Dream Academy
"...It was a pleasure working with Chapter tOO on [our] HR needs for... [their] commitment to equity and designing healthy work environments undergirds their expertise and compassion..."
Dr. Peter A. James,
President and CEO,
HCG Consulting Solutions
"...by partnering with organizations [on] critical thinking, advocacy, equity and cultural competence...thereby positively impacting both employees and stakeholders alike".
Dr. Achiamah Osei-Tutu,
Founder & Lead Clinician,
Osei-Tutu Dermatology
"...Their ability to understand the unique personality and culture of my business, while adhering to local, state and federal mandates has truly been a blessing".
A NYC certified Minority/Women-Owned Business Enterprise (M/WBE)
© 2021- 2025 Chapter too™ all rights reserved.